Shipping Policy

Last updated: 08 February 2026

At SlayGood, we are committed to delivering your orders in a timely and reliable manner. Once your order is placed, our team works to process and prepare it for shipment as quickly as possible. Orders are typically processed within 1–3 business days after purchase, excluding weekends and holidays, unless otherwise noted at checkout. Once your order has shipped, you will receive a shipping confirmation email with tracking information so you can monitor the delivery status.

Shipping times may vary depending on your location, the shipping method selected, and any delays caused by carriers. While we aim to meet estimated delivery windows, actual delivery dates are provided by third‑party carriers and cannot be guaranteed. You agree that delivery time estimates may change due to factors outside of our control, including customs processing, weather events, or logistical issues.

Standard shipping is available for domestic and international orders. For international shipments, customs duties, taxes, and import fees may apply upon entry into your country. These fees are the responsibility of the recipient and are not included in the purchase price or shipping charges. SlayGood is not responsible for delays caused by customs clearance processes or additional charges assessed by foreign governments.

Please ensure that the shipping address provided at checkout is accurate and complete. SlayGood is not responsible for items delivered to an incorrect or incomplete address provided by the customer. If an incorrect address is entered, contact our customer support team promptly and we will assist if possible; however, additional charges may apply for address corrections or reshipments.

Once a package is in the possession of the carrier, any claims for lost or damaged shipments must be handled in accordance with the carrier’s policies. SlayGood will support claims when necessary, but is not liable for carrier delays, lost packages, or damage that occurs after the shipment has left our facilities.

If your tracking indicates delivery but you did not receive your package, please check with neighbors or anyone at your shipping address who might have accepted the package on your behalf. If the package cannot be located, contact our customer support team and we will assist with next steps.

For questions about shipping times, carrier information, expedited shipping options, or help with your order status, please contact us at info@slaygood.com. We are here to help ensure your SlayGood experience is a positive one.